The Challenge
How can we improve our success rate when hiring non-experienced recruiters?
As founders of a small recruitment business, we preferred to hire people without recruitment experience.
This meant we had to provide all the necessary training, which was challenging because it required a significant amount of our time.
Unfortunately, we often lacked the necessary time, resulting in high attrition and low success rates.
Consequently, only one in three hires worked out.
The Solution
Build a robust onboarding schedule for new hires & a culture of continuous improvement
Digital Waffle partnered with Recruitment Mentors to address the onboarding plan as the first step.
After providing them with an onboarding template that they could customize for their business, they mapped out the first month of training for all new hires.
This helped increase the chances of new hires being successful using the Recruitment Mentors Learning Platform.
After successfully implementing this, the focus shifted to recruiters already working within their teams but no longer in the onboarding phase.
They were provided with a safe space for weekly learning, utilizing Recruitment Mentors to address skill gaps identified with their managers. Recruiters then shared their key takeaways and actions from the weekly personal development sessions.
The Result
The business successfully scaled from 8 recruiters to 25 recruiters in 12 months
After implementing a robust onboarding schedule and weekly learning sessions, the company successfully hired non—experienced talent on a consistent basis.
They found themselves having an edge over their competitors when acquiring the talent they wanted due to their compelling training plan that many people were looking for.
In addition, continuous learning sessions have significantly reduced the time it takes for consultants to complete their first 360 deals.
Previously, this process took 5 months, but now it takes only 2 months. Furthermore, recruiters with less than 12 months of experience are generating twice as much new business with new clients compared to the previous year.
