Susanna Gray-Jones: Why trust can be your superpower when retaining great staff

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The key takeaways from this episode are as follows:

You’ll learn about the importance of interviewing the interviewer and why you shouldn’t she away from this when seeking a new opportunity

You’ll get some solid advice on humility and why it can be your superpower

Staff retention: Where companies go wrong and what you can do to improve yours

What recruiters really want out of their careers and how things have changed (plus what you should be offering to keep them!)


This week I’m joined by Susanna.

She started working in recruitment over 15 years ago, building her desk in education recruitment before starting her own agency, Chime Search. Her trajectory has been incredibly impressive – and we got to unpack tons on this episode, from her experiences early on through to the importance of interviewing the interviewer!

This is a cracking episode with a ton of key takeaways – regardless of your experience level.

You can connect with Susanna on LinkedIn:


Find out how Recruitment Mentors can accelerate the performance of your recruitment teams with modern and engaging online learning delivered by current high performing recruitment professionals


I hope you enjoyed the episode, the best place to connect with me is on Linkedin – Hishem Azzouz

If you would love me to cover certain topics with future guests please drop me a message.

Finally, if you have been enjoying the podcast and you have two minutes then it would be greatly appreciated if you could leave a review.

You can do so with this link – Support the podcast and leave a review here.

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