Last updated: 6/08/2025
This Privacy Policy outlines how Recruitment Mentors LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services, including the Hector AI assistant.
By accessing or using our website or platform, you agree to the terms of this Privacy Policy.
1. Who We Are
Recruitment Mentors LTD (trading as Hector)
Registered Office: 316 Edinburgh House, 170 Kennington Lane, London, SE11 5DP
Website: https://thisishector.com
2. Definitions
- “You”: The individual or organisation using our website or platform.
- “Personal Data”: Any information that can identify you directly or indirectly.
- “Hector AI”: Our AI assistant used within the Hector platform.
- “Usage Data”: Data collected automatically through your use of our services.
- “Data Controller”: Recruitment Mentors LTD, responsible for determining the purposes of personal data processing.
3. What Data We Collect
We may collect the following types of data:
a) Personal Data
- Name, email, company, job title
- Login credentials
- Contact and billing details (if purchasing services)
b) Usage Data
- IP address, browser type, device info, location data
- Pages visited, time spent, interaction logs
- AI usage patterns (prompts, feedback)
c) Hector AI Interactions
- Text you input into Hector AI (prompts, questions, commands)
- AI responses (for quality assurance and training improvement)
- Interaction metadata (time, usage frequency)
⚠️ Please do not input sensitive personal data (e.g. health records, payment info, passwords) into Hector AI.
4. How We Use Your Data
We use your data to:
- Deliver, maintain, and personalise the Hector platform and Hector AI
- Respond to enquiries and provide customer support
- Improve product functionality and AI model quality
- Send platform updates, tips, or marketing communications (opt-out available)
- Analyse platform and AI usage for security and optimisation
5. Legal Basis for Processing (GDPR)
We rely on one or more of the following lawful bases:
- Consent (e.g. newsletter opt-in)
- Contractual necessity (e.g. delivering services you’ve purchased)
- Legitimate interest (e.g. service improvement, fraud prevention)
- Legal obligation (e.g. compliance with tax law)
6. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Authentication and session management
- Usage analytics (e.g. Google Analytics)
- Personalisation and remembering preferences
You can manage or disable cookies through your browser settings.
7. Data Sharing and Disclosure
We do not sell your data. We may share data with:
- Service providers (e.g. hosting, analytics, CRM, AI infrastructure partners)
- Legal authorities if required by law
- Third-party tools integrated for analytics or communications (subject to agreements)
8. Hector AI-Specific Disclosures
Hector AI may store anonymised interaction data to:
- Improve response accuracy and user experience
- Monitor AI usage and prevent misuse
- Refine recommendations and product training
You are responsible for ensuring your AI prompts do not include confidential or sensitive data.
We do not use Hector AI data for advertising, profiling, or automated decision-making that produces legal effects.
9. Data Transfers
Your data may be transferred to, and processed in, countries outside the UK or EEA. We ensure any such transfer is protected by appropriate safeguards (e.g. standard contractual clauses).
10. How Long We Keep Your Data
- Personal and account data: Retained as long as your account is active or required by law
- Hector AI data: Retained in anonymised form for model improvement
- Cookies: Stored per cookie type (session vs persistent)
11. Your Rights
Under GDPR and applicable privacy laws, you can:
- Request access to your data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Request data portability
To exercise your rights, email: support@thisishector.com
12. Data Security
We implement industry-standard safeguards to protect your data, including:
- Data encryption (in transit and at rest)
- Access controls and authentication policies
- Ongoing monitoring of platform and data interactions
No method of transmission is 100% secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our platform may include links or embedded content from third parties (e.g. YouTube, LinkedIn, podcast players). We are not responsible for their privacy practices. Please review their policies independently.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and we’ll notify users where legally required.
Last updated: [Insert date]
15. Contact Us
If you have any questions or wish to exercise your rights, please contact:
Email: support@thisishector.com
Website: https://thisishector.com